Free parking is available around the building. The clinic is wheelchair accessible. Please look for the Purple Heart Massage sign on the door upon arrival.
Treatment Options & Pricing
Individualized Massage Therapy Treatment - 60 minutes - $125 Individualized Massage Therapy Treatment - 90 minutes - $187.50 (Listed prices are the total fee for treatment.)
Insurance & Receipts
No direct billing offered Receipts are provided after your session for submission to your extended health benefits provider. If you’re unsure about your coverage, it can be helpful to check with your provider in advance.
Cancellation Policies & Financial Information
Cancellation & Rescheduling: Appointments require a minimum of 24 hours’ notice for cancellations or rescheduling.
Late Cancellations: Cancellations or changes made within 24 hours of the appointment time are charged 50% of the scheduled session fee.
Missed Appointments: Missed appointments (no-shows) or repeated late cancellations are charged the full session fee.
Exceptions: Fees may be waived at the RMT’s discretion in cases of sudden illness or if the appointment time is rebooked.
Payment & Card Storage: A credit card is not required to book an appointment. Card details may be securely stored through Square and used for late cancellation fees or contactless payment. Insurance & Claims: Missed or late-cancelled appointments are not covered by extended health insurance and are the client’s responsibility. ICBC and WorkSafeBC appointments are not direct-billed; full payment is required at the time of service, with receipts provided for reimbursement.